Director of Operations
Full Time • Corporate Office & Production Facility
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
COMPANY DESCRIPTION:
Here at Traverse City Whiskey Co., "The Whiskey of the North", we are a fast growing, distillery based in northern Michigan. We distribute numerous whiskey expressions across 30 states and cocktail ingredients, including Premium Cocktail Cherries, Simple Syrup and a full line-up of cocktail mixers (under the Cocktail Crate brand), nationwide. We are currently seeking a Director of Operations to lead and manage the production and logistics functions.
JOB DESCRIPTION:
We are seeking a seasoned operational leader to join our executive team as Director of Operations. This role is accountable for leading all aspects of production and supply chain, setting the operational vision, and scaling systems, teams, and processes to support our growth.
The Director of Operations will be the lead role of managing production and the employees therein and communicating the results to the ownership team. The successful candidate will create, develop, and improve initiatives and direct-action plans that ensure employee safety, product quality, efficient production, and excellent customer service.
If you are looking for an entrepreneurial and fast-paced environment, where you can apply your operations knowledge and capabilities, apply to this position and send a quick note to our HR Coordinator at am@tcwhiskey.com.
JOB REQUIREMENTS & RESPONSIBILITIES FOR THE ORGANIZATION:
Here at Traverse City Whiskey Co., "The Whiskey of the North", we are a fast growing, distillery based in northern Michigan. We distribute numerous whiskey expressions across 30 states and cocktail ingredients, including Premium Cocktail Cherries, Simple Syrup and a full line-up of cocktail mixers (under the Cocktail Crate brand), nationwide. We are currently seeking a Director of Operations to lead and manage the production and logistics functions.
JOB DESCRIPTION:
We are seeking a seasoned operational leader to join our executive team as Director of Operations. This role is accountable for leading all aspects of production and supply chain, setting the operational vision, and scaling systems, teams, and processes to support our growth.
The Director of Operations will be the lead role of managing production and the employees therein and communicating the results to the ownership team. The successful candidate will create, develop, and improve initiatives and direct-action plans that ensure employee safety, product quality, efficient production, and excellent customer service.
If you are looking for an entrepreneurial and fast-paced environment, where you can apply your operations knowledge and capabilities, apply to this position and send a quick note to our HR Coordinator at am@tcwhiskey.com.
JOB REQUIREMENTS & RESPONSIBILITIES FOR THE ORGANIZATION:
- Leads and supports a work environment that fosters the mission, vision and values of TCWC.
- Oversees and is responsible for each aspect of daily operations for distilling, barreling, warehousing, blending, bottling and order fulfillment including personnel, resource planning, quality control, and inventory management (raw materials, work-in-process, finished goods).
- Builds and inspires high-performing teams through effective leadership, goal setting, and a culture of accountability.
- Supervises production volume targets, cost controls, maintenance, data management, reporting (including KPIs), safety, compliance, training, and standard operating procedures.
- Develops and ensures implementation of procedures for operations to ensure consumer demand is met.
- Drives operational excellence by setting performance standards, reviewing key metrics, and empowering teams to achieve strategic goals.
- Continuously optimizes costs to ensure maximum gross margin.
- Builds and upholds annual operations budgets.
- Oversees the planning, ordering, delivery and warehousing of inventory to ensure that TCWC does not have out-of-stock situations.
- Directly manages inventory including regular inventory counts and reconciliation with timely reporting in conjunction with the accounting department.
- Collaborates on an ongoing basis with the accounting department.
- Assesses the ongoing production-related risks to TCWC and ensures that these risks are being monitored and mitigated.
- Works collaboratively across the organization and provides guidance, development, and training while fostering an environment of individual and company development.
- Builds reporting & communication improvements for all functions of operations.
- Ensure that the facility meets company standards and expectations with regards to safety, functionality, cleanliness and security.
- Oversees approximately 10-25 employees.
- Evaluates performance and production of staff, maintains records of performance.
- Oversees the hiring process for future operations personnel.
- Reports, collaborates and communicates regularly with the TCWC owners.
QUALIFICATIONS:
- Ten years of production and/or operations experience of which at least five years are in a management role.
- Experience in beverage alcohol manufacturing is preferred.
- Excellent leadership, management, organization and strategic planning skills.
- Flexibility and willingness to adapt to change in a fast-paced environment.
- Ability to provide and receive feedback in a constructive and professional way.
- Compliant with all relevant local, state and federal (FDA / TTB) regulations.
- Strong business acumen and results oriented.
- Energetic, positive, driven, and proactive with a sense of urgency.
- Superior written and oral communication skills.
- Convey a professional image internally and externally.
- Strong analytical, decision making and fact-based solution skills.
- Expert level knowledge and utilization of MS Office and ERP software
- Ability to negotiate, delegate, and work under pressure
- Proficiency in Microsoft Office and NetSuite ERP.
EDUCATION
- Bachelor’s degree in engineering or business
BENEFITS
- Competitive Salary and bonus eligible
- Health, Vision, Dental, etc insurance
- Paid Time Off
- Simple IRA
- Employee Discounts
- A fun and energetic company culture
Compensation: $85,000.00 - $105,000.00 per year
Traverse City Whiskey Co. - "The Whiskey of the North" - is a fast growing, ten-year-old distillery based in northern Michigan. The Company distributes its whiskey expressions across 28 states. The company also distributes a nationwide line of artisan cocktail supplies, including Premium Cocktail Cherries, Simple Syrup and a full line-up of cocktail mixers (under the Cocktail Crate brand).
(if you already have a resume on Indeed)